Terms of Service
1. Overview
These Terms of Service govern all work performed by Elite Floors & More LLC ("Company," "we," or "us") for residential and commercial clients in South Florida. By requesting an estimate, signing a work agreement, or allowing our team to begin work on your property, you agree to these terms.
2. Estimates & Proposals
All estimates are provided free of charge and are valid for 30 days unless otherwise stated. Estimates are based on visual inspection and client-provided information. Final pricing may be adjusted if unforeseen conditions are discovered during demolition or preparation, including subfloor damage, moisture issues, or hazardous materials. Any price changes will be communicated and approved before proceeding.
3. Scheduling & Site Access
We schedule work based on availability, material lead times, and project scope. Clients must provide safe, unobstructed access to the work area. Delays caused by client unavailability, unprepared spaces, or third-party interference may result in rescheduling fees or extended timelines.
4. Payments
A deposit may be required to secure materials and scheduling. Payment terms are outlined in each project contract. Unless otherwise agreed, final payment is due upon substantial completion of the work. We accept cash, check, and electronic payment. Late payments beyond 15 days may incur a service charge.
5. Materials
Materials may be purchased by the client or by us on the client's behalf. Client-supplied materials are not covered by our workmanship warranty. We recommend materials suited to South Florida's humidity and climate; we are not liable for material failure due to improper product selection by the client.
6. Workmanship Warranty
We warrant our installation and labor for a period of one year from the date of substantial completion. This warranty covers defects in workmanship under normal residential use. It does not cover damage caused by improper maintenance, water intrusion, structural movement, or normal wear and tear. Warranty claims must be submitted in writing within the warranty period.
7. Liability
We carry general liability and workers' compensation insurance. We are not liable for pre-existing conditions concealed within walls, floors, or substrates discovered during the course of work. Clients are responsible for relocating or protecting valuables, furniture, and fixtures prior to our arrival. We take reasonable care but are not responsible for damage to items left in the work area.
8. Cancellations
Clients may cancel or postpone scheduled work with at least 72 hours' notice. Cancellations within 72 hours may forfeit the deposit or incur a cancellation fee to cover reserved materials and labor scheduling.
9. Governing Law
These terms are governed by the laws of the State of Florida. Any disputes shall first be addressed through direct negotiation, and if unresolved, through mediation or binding arbitration in Broward County, Florida.
10. Changes to These Terms
We may update these Terms of Service from time to time. The most current version will always be available on this page. Continued engagement with our services constitutes acceptance of the current terms.
Last updated: May 22, 2026